Privacy Policy
Introduction
Who this policy applies to
Website data we may collect
Application data we may process
Licensing data
Payment and billing data
Support and communication data
How we use data
Local data and user responsibility
Cookies and analytics
Third parties and service providers
Data retention
Legal bases and rights
Data security
International use
Changes to this policy
Contact
Last Updated: March 25, 2026
1. Introduction
This Privacy Policy explains how ScriZen may collect, use, store, and protect personal data and related information when you use scrizen.com, contact support or sales, create a trial request, purchase a ScriZen product or service, or use ScriZen applications such as ScriZen SEO Page Auditor. For the purposes of applicable data protection laws, ScriZen is the data controller responsible for your personal information.
2. Who this policy applies to
This policy applies to website visitors, trial users, customers, license holders, support contacts, and other individuals whose information we process in connection with the ScriZen website, applications, or related services.
3. Website data we may collect
When you use the website, we may collect standard categories of data such as:
- pages visited and general browsing behavior
- device, browser, and operating system information
- IP address and approximate location derived from it
- referral source and campaign parameters
- form submissions, including contact and trial request details
- support request content and attachments
Some of this data may be collected through cookies, analytics tools, server logs, contact forms, or support workflows.
4. Application data we may process
ScriZen applications are designed for local processing where appropriate. We do not position ScriZen as a cloud-based storage provider that routinely uploads your page analysis work, project files, or similar working data to third-party servers as part of normal operation.
However, a ScriZen application may still process or transmit limited operational data for purposes such as:
- license activation and validation
- update checks
- support diagnostics when you choose to contact support or submit logs
- optional crash or diagnostic reporting, if enabled or voluntarily sent
5. Licensing data
To validate and manage licenses, we may process data such as:
- license key or license identifier
- device identifier or fingerprint
- application version and operating system information
- timestamps and IP address
- status information needed to confirm whether a license is active, valid, expired, transferred, or otherwise restricted
6. Payment and billing data
Payments may be handled by a merchant of record such as Lemon Squeezy or by other authorized payment or distribution providers. In those cases, payment processing, invoices, taxes, and transaction records may be handled through those providers according to their own privacy and legal obligations.
We may still receive transaction-related information necessary for customer support, order verification, license fulfillment, fraud prevention, and business operations.
7. Support and communication data
If you contact us by email, support form, or ticket workflow, we may process:
- your name and email address
- company or business information you choose to provide
- the content of your message
- screenshots, attachments, logs, or diagnostics you send
- support history needed to resolve your request
8. How we use data
We may use collected data to:
- operate and secure the website
- provide trial access, order handling, and license fulfillment
- process and support purchases
- validate licenses and prevent abuse
- respond to support and sales requests
- improve ScriZen products, support materials, and website experience
- comply with legal, tax, accounting, and security obligations
9. Local data and user responsibility
Because ScriZen applications are designed for local use where appropriate, project data, analysis outputs, caches, and exports may be stored on your own machine, depending on the application you use. You are responsible for your own workstation security, storage hygiene, backup strategy, and internal access controls.
10. Cookies and analytics
The website may use essential cookies and may also use analytics or performance cookies where enabled. For more detail, see the Cookie Policy.
11. Third parties and service providers
We may work with service providers for functions such as hosting, analytics, email delivery, merchant-of-record payments, support workflows, fraud prevention, and operational infrastructure.
Examples may include payment providers, website analytics tools, email platforms, and customer support systems.
12. Data retention
We retain data for as long as reasonably necessary for the purposes described in this policy, including product operations, licensing, support history, security, legal compliance, tax records, dispute handling, and abuse prevention.
Different categories of data may be retained for different periods depending on purpose and legal necessity.
13. Legal bases and rights
Where applicable, we process data based on legitimate business interests, contract performance, consent where required, and legal obligations.
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, or portability for certain personal data.
14. Data security
We use reasonable administrative, technical, and organizational measures intended to protect data, but no website, software, network, or communication system can be guaranteed perfectly secure.
15. International use
If you access the website, applications, or related services from outside the country where our operations or service providers are located, your information may be processed across jurisdictions as reasonably necessary to operate the service.
16. Changes to this policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
17. Contact
For privacy-related questions or requests, contact moc.nezircs@ycavirp.
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