Terms of Service

Last Updated: March 25, 2026

1. Introduction and Acceptance

These Terms of Service (the “Terms”) constitute a legally binding agreement made between you (“you”) and ScriZen, located at Chernivtsi, 58018, Ukraine (“we,” “us,” or “our”), concerning your access to the ScriZen website at scrizen.com, your use of the website, and any purchase, download, activation, trial, subscription, or use of software applications, licenses, documentation, updates, tools, and related services made available under the ScriZen brand (collectively, the “Services”).

By accessing the website, placing an order, starting a trial, downloading, activating, or using any Service, you agree to be bound by these Terms. If you do not agree, you must not use the website or the Services.

If you are a consumer, nothing in these Terms excludes or limits any rights or remedies that cannot lawfully be excluded or limited under applicable law.

2. Eligibility and Related Policies

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, and have the legal capacity to enter into a binding contract in order to make a purchase or start a paid subscription.

Your use of the website and Services is also subject, where applicable, to our Privacy Policy, Cookie Policy, Refund Policy, and the End User License Agreement (EULA) for the relevant Product. If there is a conflict between these Terms and a product-specific EULA on license scope or permitted use, the EULA controls for those license-specific issues.

3. Who We Are

In these Terms, “ScriZen,” “we,” “our,” and “us” refer to the ScriZen brand and the operators of scrizen.com.

The contracting seller for a specific purchase may be ScriZen directly or an authorized reseller, merchant of record, app store, marketplace, or payment provider identified in the applicable checkout flow, order page, receipt, invoice, store listing, or legal notice.

4. Website Use and Restrictions

You may use the website only for lawful informational, evaluation, purchasing, and account-management purposes.

  • Use the website or Services in a way that violates applicable law or infringes the rights of others.
  • Interfere with the website, servers, security features, or related infrastructure.
  • Attempt to gain unauthorized access to any account, system, license tool, portal, or restricted area.
  • Scrape, copy, republish, mirror, or systematically extract site material in a way that exceeds fair and lawful use.
  • Use the website, content, or Services to develop or distribute unlawful, deceptive, or infringing materials.

5. Product Information, Compatibility, and Availability

We aim to describe our Services as accurately as reasonably possible. However, software evolves over time, screenshots and examples may change, and some future plans or product references may be directional rather than guaranteed.

Nothing on the website should be read as a promise that every future feature, platform version, integration, or roadmap item will be released in a particular form or on a particular timeline.

Material commercial terms and significant functionality, compatibility, or system information that we choose to publish for a Service will be shown on the relevant product, pricing, checkout, or store page. You are responsible for reviewing those details and any stated system requirements before purchase or use.

Not every feature may be available in every plan, license type, operating system, region, language, or distribution channel.

6. Orders, Pricing, Taxes, and Payment Channels

Current pricing, package information, and any plan-specific commercial terms are displayed on the relevant product, pricing, checkout, or store page. Unless applicable law requires otherwise, prices, packaging, and commercial offers may change prospectively at any time.

Applicable taxes, including VAT, sales tax, or similar indirect taxes, may be calculated and collected at checkout by ScriZen or by the applicable payment channel.

Payments may be processed directly by ScriZen or by an authorized merchant of record, reseller, app store, marketplace, or payment service provider. Where a third-party sales channel is used, that channel may appear on your receipt, process the payment transaction, handle tax collection, issue invoices or receipts, and administer certain billing, charge-handling, cancellation, or refund functions.

7. Delivery, Access, and Activation

After a completed order, access to downloads, license information, receipts, subscription tools, or account-related functionality may be provided through the checkout flow, customer portal, store account, or related order process made available by the applicable sales channel.

Your right to use any Product remains subject to the applicable EULA and any reasonable technical measures used for licensing, fraud prevention, update delivery, security, or abuse prevention. Certain Services may require internet connectivity for download, activation, account verification, update checks, or license validation where the relevant product information or EULA so provides.

8. Subscriptions, Renewals, and Cancellation

Some Services may be offered on a one-time purchase basis, while others may be offered on a recurring subscription basis.

If a Service is sold on a recurring basis, the billing cycle, renewal cadence, price, and cancellation method will be disclosed in the applicable product page, checkout flow, store listing, customer portal, trial sign-up flow, or renewal notice, as applicable.

By purchasing or starting a recurring subscription, you authorize the applicable seller or payment channel to charge you on the disclosed recurring basis until you cancel. To avoid a renewal charge, you must cancel before the next renewal date using the method made available through the relevant checkout flow, customer portal, store account, or payment provider instructions.

Cancellation stops future renewals only. It does not, by itself, entitle you to a refund for any current paid period unless required by applicable law, the applicable Refund Policy, or the mandatory rules of the relevant sales channel.

9. Trial Access, Promotions, and Beta Features

If a free trial, introductory offer, discount, promotional access period, or similar offer is made available, its duration, scope, conversion terms, and any charges that may apply after the trial or promotion will be disclosed at sign-up, checkout, or in the relevant offer materials.

Trial or promotional access is provided for evaluation purposes unless expressly stated otherwise. We may limit, modify, or withdraw trial or promotional access where reasonably necessary for abuse prevention, operational integrity, legal compliance, or fraud control.

If we label any feature, build, or functionality as beta, preview, early access, or similar, it is provided for testing and evaluation, may contain defects, may change at any time, and may be discontinued without notice.

10. Right of Withdrawal for EU and UK Consumers

If you are a consumer in the European Union or the United Kingdom and you purchase digital content or digital services not supplied on a tangible medium, you may have a statutory cooling-off or withdrawal right under applicable law.

Where immediate supply, download, activation, or access is offered, you may be asked during checkout or activation to expressly request or consent to immediate performance and to acknowledge that your withdrawal right may be lost once performance has begun. Where such consent and acknowledgment are validly obtained, the statutory withdrawal right may end when download, activation, streaming, or other supply of the digital content or digital service begins, to the extent permitted by applicable law.

If applicable law gives you a withdrawal right that has not been validly waived or has not otherwise expired, that right remains available to you.

11. Refunds

Refunds are governed by the Refund Policy published on this website and, where applicable, by the mandatory terms of the sales channel that processed your order.

If your purchase was processed by a merchant of record, app store, marketplace, or other third-party sales channel, refund requests may need to be submitted through that channel and may be handled according to that channel’s rules to the extent required by law or platform terms.

Nothing in these Terms or in any Refund Policy overrides mandatory legal rights that cannot be excluded or limited.

12. License Terms and Accounts

Any purchase or authorized use of a Product grants only the limited, non-exclusive, revocable, non-transferable rights expressly granted in the applicable EULA or license terms. No ownership rights in the software, source code, documentation, branding, or related materials are transferred to you.

You are responsible for maintaining the confidentiality of any account credentials, portal access, or license-related access under your control. You may not resell, sublicense, redistribute, share, or expose Product access, license keys, account tools, or protected materials except where we expressly permit this in writing or in the applicable license terms.

13. Intellectual Property

The website, Services, software, documentation, designs, visual assets, databases, trademarks, logos, text, branding, and related materials are owned by ScriZen or its licensors and are protected by applicable intellectual property and unfair-competition laws.

Except for the limited rights expressly granted under the applicable EULA or other written terms, all rights are reserved

14. Support, Maintenance, and Updates

Support is provided according to the support resources, documentation, contact channels, and service descriptions made available on the website or in the relevant customer portal or sales channel.

Unless expressly stated otherwise, purchases do not include custom consulting, bespoke engineering work, guaranteed response times, guaranteed feature implementation, or indefinite support. We may release updates, patches, fixes, or revisions at our discretion, subject to the commercial terms of the applicable plan or license.

15. Mandatory Consumer Rights and Digital Content Remedies

Nothing in these Terms, the Refund Policy, the EULA, or any related policy excludes, restricts, or replaces mandatory consumer rights that apply under the law governing your purchase or your place of residence where such protection cannot lawfully be waived.

Where required by applicable law, if digital content or digital services are defective, not in conformity with the contract, not of satisfactory quality, not fit for purpose, or do not match their description, consumers may be entitled to have the content or service brought into conformity or to receive re-supply, repair, replacement, a price reduction, contract termination, or a refund, depending on the circumstances and the law that applies.

16. Disclaimers

Except to the extent prohibited by applicable law and subject always to Section 15, the website and Services are provided on an “as is” and “as available” basis. We do not guarantee that the website or any Service will be uninterrupted, error-free, secure against all threats, available at all times, or suitable for every workflow, device, operating environment, jurisdiction, or business purpose.

You are responsible for reviewing current product information, testing suitability for your intended use, maintaining appropriate backups, and implementing your own operational safeguards where appropriate.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.

To the maximum extent permitted by applicable law, ScriZen will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, data, business opportunity, contracts, or goodwill arising out of or related to the website, the Services, or these Terms.

To the maximum extent permitted by applicable law, our total aggregate liability for claims arising out of a paid purchase will not exceed the total amount you paid for the specific Product or subscription that gave rise to the claim during the twelve-month period immediately preceding the event giving rise to liability.

18. Suspension and Termination

We may suspend, restrict, or terminate access to the website, Services, account tools, subscription features, downloads, or license-related functionality where reasonably necessary for abuse prevention, security, fraud response, non-payment, suspected unauthorized use, legal compliance, or material breach of these Terms or the applicable EULA.

Upon termination, your rights to access or use the affected Services may cease, except to the extent continued access is required by applicable law or expressly provided under the applicable commercial terms. Sections that by their nature should survive termination will remain in effect.

19. Dispute Resolution for US Users

Please read this section carefully. It affects legal rights for users in the United States.

Before filing a formal claim, you and ScriZen agree to try to resolve the dispute informally by written notice. If the dispute is not resolved within 30 days after notice is received, either party may elect to resolve the dispute by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except that either party may bring an eligible claim in small claims court.

Arbitration will be conducted on an individual basis only. Neither you nor ScriZen may bring a claim as a plaintiff or class member in any purported class, collective, consolidated, private-attorney-general, or representative proceeding, except to the extent such a waiver is prohibited by applicable law.

This section does not prevent either party from seeking temporary, preliminary, or injunctive relief from a court of competent jurisdiction where reasonably necessary to protect intellectual property, confidential information, platform security, or other rights for which interim relief is appropriate.

20. Governing Law and Forum

These Terms and any dispute or claim arising out of or relating to them, the website, or the Services are governed by the law applicable to the seller identified for the relevant transaction in the applicable order page, receipt, invoice, store listing, checkout flow, or legal notice, excluding conflict-of-laws rules, except to the extent mandatory consumer protection law requires otherwise.

If you are a consumer, you may also rely on the mandatory consumer protection laws of your country of habitual residence where those laws apply and cannot lawfully be waived.

For users outside the United States, or for disputes not subject to Section 19, any dispute that cannot be resolved informally will be handled by the courts that have jurisdiction over the relevant seller, unless applicable mandatory law provides a different forum.

21. General Provisions

Severability: If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

No waiver: A failure or delay in enforcing any provision of these Terms is not a waiver of that provision or of any other rights.

Assignment: We may assign or transfer these Terms, in whole or in part, as part of a business reorganization, merger, acquisition, sale of assets, or similar transaction. You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where applicable law requires otherwise.

Changes to these Terms: We may update these Terms from time to time. The updated version will be published on this page with a revised “Last Updated” date. The version in effect at the time of your order or renewal will govern that transaction unless applicable law requires otherwise or the updated terms are accepted by you for future use.

22. Contact

For commercial or support questions, please contact moc.nezircs@selas or moc.nezircs@troppus. For privacy-related or legal notices, please contact moc.nezircs@ycavirp.